Frequently Asked Questions
Is the set safe for children?
Yes. The Tiny Origin Silicone Tableware Set is made from food-grade silicone selected for everyday child feeding use. Its soft, lightweight design is made for little hands as they explore self-feeding, scoop, sip, and practise using utensils.
Will the plate stick to every table or highchair tray?
The suction base works best on clean, smooth, flat, non-textured surfaces. Suction strength may vary depending on the material and condition of the surface.
Is this suitable for children learning to self-feed?
Yes. The lightweight pieces and child-sized utensils are designed to help little ones explore food and practise independent eating with parental supervision.
Where are you located?
Our head office is located in Sydney, New South Wales
How much does shipping cost?
Shipping is free on all orders to Australia!
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How can i contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Tinyoriginco@gmail.com. Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Is it easy to clean?
Yes. The silicone material is designed for simple everyday cleaning. Wash thoroughly before first use and after each meal according to your usual child-safe cleaning routine.
Does Silicone Retain Odours Or Stains?
Food-grade silicone is designed for everyday use and is resistant to absorbing most food odours. Washing promptly after meals helps keep your feeding set looking its best.