Frequently Asked Questions
Who is the Tiny Origin SafeDrive Pro Designed for?
Tiny Origin SafeDrive Pro is designed for everyday drivers, parents, commuters, and families who want extra peace of mind while on the road. Whether it’s daily school runs or long road trips, it’s an essential tool designed to help you stay prepared for the unexpected.
Will it work on all car windows?
The Tiny Origin SafeDrive Pro is designed to work on tempered side windows, which are commonly found in most vehicles. It is not intended for laminated windshields.
Why should I keep one in my car?
Emergencies are unpredictable. Tiny Origin SafeDrive Pro gives drivers and families an added layer of preparedness and peace of mind on every journey.
Where are you located?
Our head office is located in Sydney, New South Wales.
How much does shipping cost?
Shipping is free on all orders to Australia!
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can i contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Tinyoriginco@gmail.com. Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.